1. Home . Refund Policy

Refund Policy

Vitamins & Supplements:
If a customer is unhappy with any vitamin or supplement they have purchased from us, they may return it for a full refund (less shipping and handling). You are covered by this unconditional money back guarantee for 30 days from your date of purchase.

Apparel:
If a customer is unhappy with any logo item they have purchased from us, they may return it for a a full refund (less shipping and handling) or exchange for a like item. RETURNS ON UNWASHED, UNWORN, TAGS ATTACHED MERCHANDISE. You are covered by the unconditional money back guarantee for 14 days from your date of purchase.

Please e-mail or call our Customer Service Department at info@ochsner.org or 504-736-4739 within 30 days of the shipment date to receive authorization and return instructions.